Introduction
Electrozot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electrical and technical service booking platform.
Information We Collect
Personal Information
- Name and contact information
- Phone number and email address
- Service address and location details
- Service preferences and booking history
- Payment information (processed securely)
Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Location data (with your permission)
How We Use Your Information
Service Delivery
- Process and manage bookings
- Assign qualified technicians
- Provide customer support
- Send service updates
Platform Improvement
- Analyze usage patterns
- Improve our services
- Develop new features
- Ensure platform security
Information Sharing
We Never Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share information with:
- Technicians: Only necessary details to complete your service
- Payment Processors: Secure payment processing only
- Legal Requirements: When required by law or legal process
- Safety: To protect rights, property, or safety
Data Security
Encryption
All data transmitted is encrypted using industry-standard SSL/TLS protocols.
Secure Storage
Your data is stored on secure servers with restricted access and regular backups.
Access Control
Strict access controls ensure only authorized personnel can access your information.
Your Rights
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Access: Request a copy of your personal data
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Correction: Update or correct your information
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Deletion: Request deletion of your data
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Portability: Export your data in a readable format
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Objection: Object to certain data processing
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Restriction: Limit how we process your data
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience and functionality
- Provide personalized content and services
You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: electrozot@outlook.com
Phone: 7559606925
Hours: 7:00 AM - 9:00 PM
Days: Monday - Sunday
Policy Updates
Stay Informed
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.